Manual enquiry example
One possible manual workflow
- 01Question received
- 02Waits for manual review
- 03Details need organising
Websites and enquiry systems for Singapore service businesses
Make it easier for customers to find you and take the next step.
Aletheva connects your website, search visibility and enquiry flow to help customers get answers and help you follow up.
Free 30-minute conversation. Start with the part of your enquiry journey that needs attention.
Example workflow
- 01Customer question
- 02Approved answer
- 03Enquiry details
- 04Owner follow-up
Interactive example
See what a clearer enquiry flow can look like
Interactive demonstration. Fictional business and sample details. No message or booking is sent.
Connected enquiry example
Example Home Services
Follow one sample customer question from first message to an organised owner follow-up.
What changes for your customer
A clearer path from first visit to follow-up
01 · Website revamp and SEO + AEO
Help customers find and understand your business
Make your services clear, improve your website's search foundations and explain what customers can do next.
AEO means structuring useful content so answer engines can understand it. Inclusion or placement is not guaranteed.
02 · Website and enquiry flow
Give every enquiry a clear next step
Connect calls to action, enquiry forms and follow-up information so customers know how to reach you.
03 · AI chatbot
Handle repeat questions more consistently
Use an assistant grounded in approved business information, with a clear route to a person when needed.
Smaller budget? See Shopfront for heartland and shophouse businesses
How we begin
Start with the enquiry journey
01
Review
Look at how customers find you, ask questions and get a response.
02
Agree the scope
Choose the priority improvement, the information it needs and how it will be checked.
03
Build and test
Review the proposed flow before it goes live.
04
Maintain
Agree who keeps information current and what ongoing support is included.
Before we start
Questions worth asking
A 30-minute conversation about your current website, enquiry journey and response gaps, with a practical next step to consider.
That depends on the current site and the problem to solve. The audit helps identify whether the priority is the website, the enquiry flow or another part of the response process.
We review the tools and access available before recommending an integration. Compatibility and scope need to be confirmed for your setup.
The intended flow is to avoid guessing and direct the question to a person. The handoff route is agreed as part of the implementation.
See the Services page for the currently published options. Confirm the scope, fees, usage costs and terms before starting.
Services pageResponsibility for content updates, support and ongoing costs is agreed in the service scope.
We agree the information, access and review steps before work begins. What is needed depends on your existing website and the enquiry flow being built.
The demo on this page uses fictional details and sends no enquiry. For real enquiries, read our Privacy Policy. Data handling for a client implementation is agreed before launch.
Privacy PolicyFree 30-minute conversation
Find the weak point in your enquiry journey
Use a free 30-minute AI audit to discuss your website, enquiry flow and response gaps. Start with the biggest issue and the next step worth considering.
- 01Send your request
- 02Confirm a time
- 03Review the next step
Prefer to explore first? Try the demo or read about the services.